Providing information, advice and support to parents, children and young people about SEND since 1989

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North Somerset Services

See our North Somerset  list of useful contacts for families of children with disabilities and special educational needs.

We try to keep this information list up to date, but unfortunately contact details change rapidly in the Voluntary sector. If you find updating of any of the entries in our list is required, we would welcome feedback!

We also hold information on other regional organisations who may offer support to parents, phone for details.

Take a look at our new, revised  leaflet to find out more about our service.

Jackie Oxley our North Somerset Coordinator runs a monthly support group where you can share your experience/concerns and find out more about SEND. Click here for the latest meetings times and locations for the monthly support group or call us on 0117 9897725 to find out more.

We also have monthly early years drop-in sessions at Springboard Opportunity Group in Weston and Clevedon.  To find out more details call  0117 9897725 or



The Local Offer

Every local authority must publish a Local Offer. The Local Offer tells you what support the local authority expects to be available for children and young people with special educational needs (SEN) and/or disabilities. It must include information about education, health and care provision. It should also tell you about training, employment and independent living for young people with special educational needs and/or disabilities.

Your Local Offer is available here


Useful web-links for North Somerset

North Somerset Council - A collection of link-based services and resources are listed below. 

Disability, Special Needs and the Local Offer

North Somerset Children's Centres - Providing support and care for the under fives

The Firs Resource Centre - The Firs Resource Centre is in Drove Road, Weston-s-Mare and at Portishead Children's Centre, Portishead. It manages a range of out of school and daycare provision such as specialist playschemes in Weston and Portishead, a variety of outings thoughout the year based on age, ability and friendship groups.


Citizens Advice Bureau - Providing independent, free, impartial and confidential advice on a range of issues including benefits, debt, employment, housing and consumer problems. Face-to-face sessions are held in Weston-super-Mare, Nailsea, Portishead, Clevedon and Pill. Telephone advice line available.

Telephone - 01934 836201 (Clevedon) 0844 826 9692 (Weston Super Mare)

Global Mediation - Providing disagreement resolution and mediation services for the South West. Mediation advice must be sought before lodging an appeal to the First Tier Tribunal (SEND) click here for their leaflet.

Telephone - 0800 064 4488


Homestart - Homestart is a local charity providing one-to-one support, friendship and practical help to parents of young children in the whole of North Somerset.

Telephone - 01934 419396


Nailsea Disability Intiative - Providing disability information, advice and assistance in the North Somerset community.

Telephone - 01275 812183



North Somerset Parent Carers (formerly Our Voice Counts) provides a collective voice which will be heard by the local authorities for health, education and social care; along with other service providers involved in planning and decision-making. 

Tel: 07852 660 670

Somerset Parent Carer Forum - Somerset Parent Carer Forum invites all parent carers to become members of their forum and join together with existing parent carers to share information, views and experiences of the children’s and young people’s services (0-25 yrs) they already use or would like to use in the future.

Helpline - 01278 699397


Springboard Opportunity Group - Springboard supports children with additional needs from birth to 5 years and their families, in North Somerset. It was started by a small group of local parents in 1986 who desperately needed help with their very young children.

Telephone (Clevedon) - 01275 341113




Weston and North Somerset Dial - A voluntary organisation offering free, impartial and confidential information and support. It is disability-led.

Telephone - 01934 419426

Westonworks - Westonworks is a one stop Skills & Jobs shop based at the Information Station in Weston Super Mare. Free impartial advice on work, learning and volunteering. Beginners computer training and Construction Health & Safety testing (CSCS).

Telephone - 01934 426260