Providing information, advice and support to parents, children and young people about SEND since 1989

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South Gloucestershire Services

Some services you may find useful to know about when you are ready 

Take a look at our new, revised leaflet to find out more about our service.

Santie Human, our South Gloucestershire Coordinator runs monthly support groups where you can share your experience and concerns, meet other parents and find out more about SEND.   For more details click here


The Local Offer

Every local authority must publish a Local Offer. The Local Offer tells you what support the local authority expects to be available for children and young people with special educational needs (SEN) and/or disabilities. It must include information about education, health and care provision. It should also tell you about training, employment and independent living for young people with special educational needs and/or disabilities.

Your Local Offer is available here


Useful web-links for South Gloucestershire


The recently published South Glos Ofsted/CQC report identified significant areas of weakness in local practice.  As a result, South Gloucestershire Local Authority is required to produce a written statement of action.

  •  Read the Ofsted report HERE.
  • Read the Local Authority's response HERE

South Glos Local Authority are collating parent's/carers' views and writing a draft SEND strategy that will go out to public consultation shortly. Check THIS PAGE for updates on how you can get involved as they develop the strategy.

South Gloucestershire Council - A collection of linked-based services and resources are listed below. You can also call the Children's and Young People Department on 01454 868008 with any questions.

Special Educational Needs

FAQ for parents and carers

One Stop Shop clinics and surgeries - talk to a community benefits officer

Short Break Services 

Children's Centres

Single Assesssment for Early Help (SAFeh) Flow Chart

Welfare Advice Partnership 

Employment Support Agencies information - Guidance for training and apprentiships, including how to access support as a disabled person, when looking for work.

Employment and Training Schemes


Citizens Advice Bureau - Providing independent, free, impartial and confidential advice on a range of issues including benefits, debt, employment, housing and consumer problems. Face-to-face sessions are held in South Gloucestershire. Telephone advice line available.

Telephone - 03444 111 444

First Point - Is a single point of access to children's preventative and social care and specialist services.

Telephone - 01454 866000

Click here for the First Point poster.


CONTACT,  FOR FAMILIES WITH DISABLED CHILDREN - supporting families with the best possible guidance and information,bringing families together to support each other. Helping families to campaign, volunteer and fundraise to improve life for themselves and others.


Global Mediation - Provides disagreement resolution and mediation services for the South West. Mediation advice must be sought before lodging an appeal to the First Tier Tribunal (SEND) click here for their leaflet.

Telephone - 0800 064 4488

Heathwatch South Gloucestershire  - Healthwatch is the official framework through which local people can have their say about health and social care services.

Telephone - 01454 543 402



South Glos Parents & Carers - This group of parents and carers are helping to improve services and support available for families of children and young people with a disabilitiy or addional needs working alongside service providers in South Gloucestershire.

Telephone - 01454 501009


Working Together - Is a collection of partnership organisations working with children and young people in South Gloucestershire, as part of South Gloucestershire Council.

South Gloucestershire have also published a new 0-25 Guide about the changes to to services and provision for children and young people with Special Needs and Disabilities (SEND) in South Gloucestershire. This document frequently asked FAQ's about the new service.

The South Gloucestershire Partnership Strategy for Children and Young People 2012-16 also sets out the priorities for improvements in order to achieve excellent outcomes for all children and young people living and growing up in South Gloucestershire here.

Telephone - 01454 868008 (Children and Young People's services)