Providing information, advice and support to parents, children and young people about SEND since 1989

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South Gloucestershire Services

See our South Gloucestershire list of useful contacts for familes of children with disabilities and special educational needs.

We try to keep this information list up to date, but unfortunately contact details change rapidly in the Voluntary sector. If you find updating of any of the entries in our list is required, we would welcome feedback!

We also hold information on other regional organisations who may offer support to parents, phone for details.

Take a look at our new, revised leaflet to find out more about our service.

Kathryn Mason our South Gloucestershire Coordinator runs a monthly support group where you can share your experience/concerns and find out more about SEND each month on a Tuesday evening at Brimsham Green School or Kingwood Children's Centre. For more details click here or call us on 0117 9897725.

Sara Maggs (South Glos based member of Supportive Parent's IAS Team) and

Kathryn Mason (South Glos Coordinator). 

The Local Offer

Every local authority must publish a Local Offer. The Local Offer tells you what support the local authority expects to be available for children and young people with special educational needs (SEN) and/or disabilities. It must include information about education, health and care provision. It should also tell you about training, employment and independent living for young people with special educational needs and/or disabilities.

Your Local Offer is available here


Useful web-links for South Gloucestershire

South Gloucestershire Council - A collection of linked-based services and resources are listed below. You can also call the Children's and Young People Department on 01454 868008 with any questions.

Special Educational Needs

FAQ for parents and carers

One Stop Shop clinics and surgeries - talk to a community benefits officer

Short Break Services 

Children's Centres

Single Assesssment for Early Help (SAFeh) Flow Chart

Welfare Advice Partnership 

Employment Support Agencies information - Guidance for training and apprentiships, including how to access support as a disabled person, when looking for work.

Employment and Training Schemes


Citizens Advice Bureau - Providing independent, free, impartial and confidential advice on a range of issues including benefits, debt, employment, housing and consumer problems. Face-to-face sessions are held in South Gloucestershire. Telephone advice line available.

Telephone - 03444 111 444

First Point - Is a single point of access to children's preventative and social care and specialist services.

Telephone - 01454 866000

Click here for the First Point poster.


Global Mediation - Provides disagreement resolution and mediation services for the South West. Mediation advice must be sought before lodging an appeal to the First Tier Tribunal (SEND) click here for their leaflet.

Telephone - 0800 064 4488


South Glos Parents & Carers - This group of parents and carers are helping to improve services and support available for families of children and young people with a disabilitiy or addional needs working alongside service providers in South Gloucestershire.

Telephone - 01454 501009


Working Together - Is a collection of partnership organisations working with children and young people in South Gloucestershire, as part of South Gloucestershire Council.

South Gloucestershire have also published a new 0-25 Guide about the changes to to services and provision for children and young people with Special Needs and Disabilities (SEND) in South Gloucestershire. This document frequently asked FAQ's about the new service.

The South Gloucestershire Partnership Strategy for Children and Young People 2012-16 also sets out the priorities for improvements in order to achieve excellent outcomes for all children and young people living and growing up in South Gloucestershire here.

Telephone - 01454 868008 (Children and Young People's services)